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Frequently Asked Questions (FAQ)


  • 1) GENERAL

What are the advantages of purchasing a bus ticket with zingbus?

Zingbus is an emerging brand in the intercity bus services. We aim to provide a safe and reliable travel experience to the community which includes well-equipped buses with modern facilities keeping in mind all the safety essentials. We have a team of trained Drivers and Zingbus Marshals who are dedicated to deliver a comfortable traveling adventure to the customers. We make sure that buses are always on time, as we understand the importance of every minute and hence we defined each route in a way which also includes well-maintained stop points to give a perfect break in between the journey. Our customer delight team is available 24 hours for any assistance.

Do I need to register to use zingbus?

No, zingbus does not require its customers to go through a registration process



I have lost my ticket. What should I do now?

A copy of the ticket would have been sent to you by e-mail when you booked it. Please produce it at the time of boarding. If you have not received the ticket e-mail, please call any of our call centers and our executive will re-send you a copy by mail.

What is an mTicket?

An mTicket is an SMS that is sent to your mobile on booking a ticket with us. This SMS has the PNR number along with other ticket related information. It can be used to board the bus.

I didn’t receive my mTicket. Can you re-send it?

Contact us over whatsapp/mail and our executive will assist you.

I entered the wrong mobile number while booking. Can I get my mTicket on a different number?

Sure you can. Please contact our call center and share your booking PNR with our executive. They will send you the mTicket on your desired number.



The different payment options are

  • Credit card
  • Debit card
  • Internet banking (Internet enabled online bank account)
  • Wallets
  • UPI